Effective Date: 11/09/2024

1. Introduction

Welcome to MedsVise Lebanon. We are committed to safeguarding your privacy and ensuring your personal information is protected. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with applicable U.S. state privacy laws.

2. Information We Collect

We collect various types of personal information depending on your interactions with us, including:

• Personal Identification Information: Name, contact details (e.g., email address, phone number), and date of birth.

• Payment Information: Credit card numbers, billing addresses, and transaction history.

• Technical Information: IP address, browser type, device information, and operating system.

• Usage Data: Information about how you use our website and services, including pages visited and links clicked.

• Marketing Information: Preferences and interests related to our products and services.

3. How We Use Your Information

We use your personal information for the following purposes:

• To Provide and Manage Services: Process transactions, fulfill orders, and provide customer support.

• To Improve Our Services: Analyze usage data to enhance our website and service offerings.

• To Communicate With You: Send updates, promotional materials, and other information related to our products and services (with your consent where required).

• To Comply With Legal Obligations: Meet legal, regulatory, and compliance requirements.

4. Legal Basis for Processing

In the U.S., personal data processing is typically governed by various state-specific laws. We rely on the following bases for processing your information:

• Contractual Necessity: To fulfill obligations under a contract with you or to take steps at your request before entering into such a contract.

• Legitimate Interests: For purposes that are necessary for our legitimate business interests, such as improving our services or protecting against fraud.

• Consent: When you have provided us with your explicit consent to process your information.

5. Sharing Your Information

We may share your personal information with third parties in the following situations:

• Service Providers: Vendors and partners who assist us in operating our business and delivering services, such as payment processors and email service providers.

• Legal Requirements: To comply with legal obligations, respond to legal requests, or protect our rights and property.

• Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods vary based on the type of data and the purposes of processing.

7. Your Rights

Depending on your state of residence, you may have specific rights regarding your personal data, including:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we update or correct inaccurate or incomplete data.

• Deletion: Request deletion of your personal data under certain circumstances.

• Opt-Out: Opt out of the sale of your personal data (if applicable, based on state regulations).

To exercise these rights, please contact us using the information provided below.

8. Security Measures

We implement reasonable and appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no system is entirely secure, and we cannot guarantee complete protection.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated version on our website or by other means as required by law.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: support@medsvise.com

• Address: Baouchriyeh, Metn, Lebanon.

Thank you for choosing MedsVise Lebanon. We are committed to protecting your privacy and ensuring a positive experience.