European regulation (GDPR)
Effective Date: 11/09/2024
Introduction
Welcome to MedsVise Lebanon. We are committed to protecting your privacy and ensuring that your personal data is handled in a secure and transparent manner. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.
Data Controller
MedsVise Lebanon is the data controller responsible for your personal data. You can contact us at:
Address: Mirna chalouhi Highway, Queens Plaza Center
Email: info@medsvise.com
Types of Personal Data We Collect
We collect various types of personal data depending on how you interact with us, including:
Identification Data: Name, contact details, date of birth
Technical Data: IP address, browser type, and operating system
Usage Data: Information about how you use our website and services
Transactional Data: Payment information, order history
Marketing Data: Preferences and interests related to our products and services
Purposes of Data Processing
We process your personal data for the following purposes:
To provide and manage our services: Including processing transactions and responding to customer inquiries.
To improve our services: By analyzing usage data and conducting customer surveys.
To communicate with you: For sending updates, newsletters, and marketing information (only with your consent).
To comply with legal obligations: Such as tax and accounting requirements.
Legal Basis for Processing
Under the GDPR, we process your personal data based on the following legal grounds:
Consent: When you have given us explicit consent to process your data for specific purposes.
Contract: When processing is necessary for the performance of a contract with you.
Legal Obligation: When processing is required to comply with legal obligations.
Legitimate Interests: When processing is necessary for our legitimate interests, provided that your interests or fundamental rights do not override those interests.
Data Sharing and Transfers**
We may share your personal data with third parties in the following circumstances:
Service Providers: Who assist us in operating our business and delivering services.
Legal Requirements: When required by law or to protect our rights and comply with legal processes.
Business Transfers: In connection with mergers, acquisitions, or sales of assets.
We do not transfer your personal data outside the European Economic Area (EEA) unless necessary and we ensure appropriate safeguards are in place to protect your data.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods vary depending on the type of data and processing purposes.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to Access: To request a copy of the personal data we hold about you.
Right to Rectification: To request correction of any inaccurate or incomplete data.
Right to Erasure: To request deletion of your personal data under certain conditions.
Right to Restriction: To request restriction of processing under specific circumstances.
Right to Data Portability: To request transfer of your data to another organization or to receive it in a structured format.
Right to Object: To object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: To withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details provided above.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:
Email: support@medsvise.com
Address: Baouchriyeh, Metn - Lebanon.
Thank you for trusting MedsVise Lebanon with your personal data.